Last updated: January 2025
1. Introduction
Bald Eagle Safaris ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact information (email, phone number, address)
- Travel preferences and requirements
- Passport and visa information (for booking purposes)
- Payment information
- Health information relevant to your safari (dietary requirements, medical conditions)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent
- Referral source
3. How We Use Your Information
We use the information we collect to:
- Process and manage your safari bookings
- Communicate with you about your travel arrangements
- Send you relevant travel information and updates
- Process payments and prevent fraud
- Improve our website and services
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Lodge and accommodation partners (to fulfill your booking)
- Local guides and transportation providers
- Payment processors
- Government authorities (when legally required, e.g., visa applications)
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Withdraw consent at any time
8. Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
10. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: info@baldeaglesafaris.com
- Phone: +255 123 456 789
- Address: Arusha, Tanzania